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How long will it take for support to reply back?

Windscribe Support will aim to reply to your initial ticket within 24 hours. Please bear in mind that our support team receives 300-500 support requests every day and support requests from Paid users are prioritized. 

We definitely don't ignore Free users, we will get back to all support tickets but Free users might wait a little longer than Paid users.

Please also check out our additional resources as often you can find the answer to your question without the need for a ticket:

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Set Up Guides

Frequently Asked Questions



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